Dear customers, you can download or use the available data for your adequate information concerning various questions
| download | Manual for using Information about warranty, warranty claim code, service instructions and notice for users. | 
| download | Claim form Goods can be accepted for warranty claim only together with a filled-in claim form and provided that the conditions for claiming the warranty are fulfilled– see the warranty certificate – warranty claim code. | 
| download | Business condition Terms and conditions of the Duratec Company Ltd. | 
| download | Service form Servicing form Duratec is intended for the customers who send their frame for service check, re-varnishing or repair. Please pay special attention to its proper filling. | 
| download | Service pricelist Price list of services and repairs |